Water & Sewer Service

Start New Service

To start utility service in the City of Monterey Park, please visit the Cashier's Office inside City Hall located at: 320 West Newmark Avenue, Monterey Park, CA 91754, email us at utilitypayments@montereypark.ca.gov or call us at (626) 307-1342

To Establish a New Account a completed Utility Request Form and the following are required: UTILITIES REQUEST FORM

1. Service Address (property address and unit number if applicable)

2. First and Last name

3. Phone number and secondary phone number (if available)

4. Copy of Driver's License and/or Passport (or other government 
issued ID)

5. Proof of Ownership or Tenancy (Recorded Grant Deed, Property Tax bill, Loan documents: if Tenant, current Lease/Rental agreement)

6. Meter Deposit ($100.00 or more depending on the meter size)

Payment and account information/documentation must be received before service can be established; Partial applications will not be accepted. 

All new services or cancellations take one business day to process. Please keep in mind, the City Hall is closed every Friday, weekends and Holidays

Once an account is established you can visit the below link to make online payments, view your bills, schedule payments, register for e-bill and much more!

View water bills and schedule a payment

Have Questions?

Please call us at (626) 307-1342 or email us at utilitypayments@montereypark.ca.gov. Our hours of operation are Monday through Thursday from 7:30a.m to 6p.m.

For Trash & Recycling services, please visit the following page: 

Trash & Recycling